Terms of Service

1. Agreement to terms

These Terms of Service ("Terms") form a binding agreement between you and Klensec Group of Companies, a diversified group incorporated in Ghana and headquartered in Kumasi, governing your use of klensec.com (the "Site") and any services we provide through it. By using the Site or contacting us through it, you accept these Terms. If you do not accept them, please do not use the Site.

2. About Klensec Group

Klensec Group of Companies is a diversified Ghanaian conglomerate operating four divisions: Klensec Consult (engineering and project management), Klensec Farms (pig farming and pork), Klensec Autos (vehicle sales and rentals), and KlensecRent (short-stay hospitality, operated through a separate platform at klensecrent.com).

3. Use of this website

The Site is provided for general information and to facilitate enquiries. You agree to use it only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the Site.

4. Enquiries & quotations

• Information on the Site (vehicle listings, produce availability, project descriptions, prices) is provided in good faith but is not a binding offer.
• All quotations are valid for the period stated on the quotation, or for 14 days if no period is stated.
• A binding contract is formed only when we issue a written confirmation, invoice, or signed agreement.
• We reserve the right to decline any enquiry or order at our discretion.

5. Klensec Autos — sales & rentals

Vehicle sales

• Vehicles listed on the Site are described to the best of our knowledge based on inspection at the point of sourcing. Mileage, condition, and specifications may change in transit.
• Prices for imported vehicles include sourcing and shipping to Ghana unless stated otherwise. Duties, taxes, and registration are the buyer's responsibility unless explicitly included in the quotation.
• Used vehicles are sold as inspected. We provide an inspection report and reasonable opportunity to view before purchase.
• Title transfers on receipt of cleared payment in full.

Vehicle rentals

• A separate rental agreement governs each booking and sets out the deposit, daily rate, mileage allowance, fuel policy, and damage liability.
• The renter must hold a valid Ghanaian driving licence (or recognised international permit) and be at least 21 years old.
• Damage caused by negligence, intoxication, or use outside the agreed terms is the renter's responsibility.

6. Klensec Farms — produce orders

• Pricing is per kilogram or per cut, subject to availability.
• Cold-chain delivery is offered within agreed service zones; outside these zones, collection from our Sunyani facility is required.
• Once delivered and accepted, perishable goods are non-returnable except where they fail to meet the quality standards specified at order.

7. Klensec Consult — engineering services

• Engineering and project management services are governed by a separate written engagement letter or contract for each project, signed by both parties.
• Generic information on the Site (case studies, service descriptions) does not constitute professional advice. Always engage us formally before relying on our advice for a specific project.
• Project deliverables, fees, schedules, and liability caps are set out in the engagement letter.

8. KlensecRent — short-stay platform

Bookings, cancellations, and stays at KlensecRent properties are governed by the separate KlensecRent terms published on the KlensecRent platform. These Terms apply only to your use of klensec.com itself.

9. Intellectual property

All content on the Site (text, images, logos, layouts, and code) is owned by Klensec Group or our licensors and is protected by Ghanaian and international copyright and trade-mark law. You may view and print pages for personal, non-commercial use. Any other use — including reproduction, redistribution, or scraping for commercial purposes — requires our prior written consent.

10. Acceptable use

You must not:

• Use the Site to send spam, malware, or unlawful content
• Attempt to gain unauthorised access to the Site, its servers, or any related systems
• Interfere with the Site's normal operation or use it to harass others
• Misrepresent your identity or affiliation

11. Third-party links

The Site may link to third-party websites (including KlensecRent, payment processors, and regulators). We are not responsible for the content, security, or practices of those sites. Your use of them is at your own risk and subject to their own terms.

12. Disclaimers & warranties

The Site is provided "as is" and "as available". To the fullest extent permitted by Ghanaian law, we make no warranties of any kind — express or implied — about the completeness, accuracy, reliability, or availability of the Site or its content. Specific service warranties (vehicle condition, project deliverables, produce quality) are set out in the relevant sale, rental, or engagement contract.

13. Limitation of liability

To the fullest extent permitted by law, Klensec Group will not be liable for indirect, incidental, consequential, or punitive damages arising out of your use of the Site, including loss of profit, loss of data, or business interruption. Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be lawfully excluded.

14. Indemnity

You agree to indemnify and hold harmless Klensec Group, its officers, employees, and agents from any claim, loss, or expense (including reasonable legal fees) arising from your breach of these Terms or your unlawful use of the Site.

15. Termination

We may suspend or terminate your access to the Site at any time, without notice, if we reasonably believe you have breached these Terms. Sections that by their nature should survive termination (Intellectual Property, Disclaimers, Limitation of Liability, Indemnity, Governing Law) will continue to apply.

16. Governing law & disputes

These Terms are governed by the laws of the Republic of Ghana. Any dispute arising out of or in connection with these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of Ghana, sitting in Kumasi. The parties may, by mutual agreement, refer any dispute to mediation or arbitration under the Alternative Dispute Resolution Act, 2010 (Act 798).

17. Changes to these terms

We may update these Terms from time to time. The "Effective date" at the top of this page shows when they were last changed. Continued use of the Site after changes are posted means you accept the updated Terms.

18. Contact

Questions about these Terms can be sent to:

• Kumasi, Ghana
• +233 (20) 126 9815
• +233 (24) 085 1356
• support@klensec.com
• Mon–Fri: 8am – 5pm GMT